Looking for a Responsly alternative? See how FEEDBACK compares for small business feedback collection and reputation management.
No credit card required. 14-day free trial.
by AIUSA
$9/month
Starter plan, 50 responses/month
Experience Management Platform
$49/month
Essential plan, 500 responses/month (annual)
FEEDBACK is purpose-built for small businesses and local shops. Responsly targets enterprise survey needs with complex features most small businesses will never use.
FEEDBACK starts at $9/month with transparent pricing. Responsly starts at $49/month (billed annually) and charges per response, which can add up quickly.
FEEDBACK includes built-in Google review routing to protect your online reputation. Responsly focuses on internal surveys without review platform integration.
FEEDBACK can be set up in under 5 minutes with a simple widget. Responsly requires learning a complex survey builder and configuration.
A detailed look at how FEEDBACK and Responsly compare across key areas.
| Feature | FEEDBACK | Responsly |
|---|---|---|
| Star Rating Collection | ||
| Open-ended Comments | ||
| Contact Information Capture | ||
| One-click Feedback Widget | Requires survey setup | |
| Anonymous Feedback Mode | ||
| QR Code Generation | Starter+ | Professional+ |
| Mobile-optimized Widget | ||
| Custom Follow-up Questions | Pro+ | |
| Multi-language Support | Coming Soon | |
| Skip Logic |
| Feature | FEEDBACK | Responsly |
|---|---|---|
| Google Review Routing | ||
| Positive Review Promotion | ||
| Negative Feedback Interception | ||
| Review Link Management | ||
| Reputation Protection | ||
| LinkTree-style Page | Pro+ |
| Feature | FEEDBACK | Responsly |
|---|---|---|
| Analytics Dashboard | Starter+ | |
| Real-time Feedback Alerts | ||
| Sentiment Analysis | Pro+ | AI Add-on |
| Keyword Extraction | Pro+ | AI Add-on |
| NPS Calculation | ||
| CSAT Scoring | ||
| Response Trends | Starter+ | |
| Behavioral Analytics | Enterprise | |
| Journey Tracking |
See the real cost difference between FEEDBACK and Responsly.
FEEDBACK Starter
$9
/month
50 responses included
You Save
$40
/month vs Responsly
Responsly Essential
$49
/month (annual)
500 responses included
Annual savings with FEEDBACK:
$480/year
That is nearly 5x cheaper for small business needs.
Yes! While we do not have an automated import tool yet, our team can help you transition. Your historical data in Responsly will remain accessible, and you can start fresh with FEEDBACK in minutes.
FEEDBACK focuses on simple, effective feedback collection rather than complex surveys. If you need advanced skip logic, multi-page surveys, or quiz functionality, Responsly may be a better fit. But for straightforward customer feedback and reputation management, FEEDBACK is simpler and more affordable.
FEEDBACK is built specifically for small businesses with focused functionality. We do not have the overhead of enterprise features that most small businesses never use. This allows us to offer a simpler, more affordable solution.
This is a key differentiator. FEEDBACK routes happy customers directly to leave Google reviews, while intercepting unhappy customers to give them a private feedback channel. Responsly focuses on internal surveys and does not offer this reputation management feature.
Join thousands of small businesses using FEEDBACK to collect customer insights and protect their online reputation.
No credit card required. Set up in under 5 minutes.