Simple pricing for everyone

Choose the plan that is right for your business. All paid plans include a 14-day free trial.

Free

Perfect for trying out Feedback.

$0

5 responses/month

Get started free

Included

  • Your own feedback link
  • Basic star ratings
  • Google review integration
  • Email notifications
  • Embeddable widget
  • Mobile-friendly design

Limitations

  • Analytics dashboard
  • Sentiment analysis
  • Custom branding
  • QR code generator

Starter

For small businesses getting started.

$9/month

50 responses/month

Start 14-day free trial

Everything in Free, plus

  • Analytics dashboard
  • QR code generator
  • Custom brand colors
  • 1-Step feedback mode
  • Show average rating
  • Promotional offers
RECOMMENDED

Pro

For growing businesses who want more.

$17/month

100 responses/month

Start 14-day free trial

Everything in Starter, plus

  • Hide FEEDBACK branding
  • Text sentiment analysis
  • Keyword extraction
  • Custom follow-up questions
  • Advanced analytics
  • FeedbackLink page

Pro benefits

  • Up to 2 locations
  • Priority email support

Enterprise

For agencies and multi-location businesses.

Custom

Unlimited

Contact Sales

Everything in Pro, plus

  • AI behavioral analytics
  • Engagement scoring
  • Unlimited responses
  • Unlimited locations
  • White-label branding

Enterprise benefits

  • Custom integrations
  • SLA guarantee
  • Dedicated support

All plans include: Google review integration, mobile-friendly pages, and HTTPS security.

Compare plans

FeaturesFreeStarterProEnterprise
Monthly responses550100Unlimited
Embeddable widget
QR code generator
Google review integration
Email notifications
Analytics dashboard
Basic sentiment (star-based)
Text sentiment analysis
Keyword extraction
AI behavioral analyticsAdd-on
Engagement scoringAdd-on
Custom brand colors
Hide FEEDBACK branding
Promotional offers
CSV data export
1-Step feedback mode
Show average rating
Custom follow-up questions
FeedbackLink page
Priority support
Multiple locationsUp to 2Unlimited
White-label branding
SLA guarantee
API accessAdd-onAdd-onAdd-on

Need more? Add extra features

Customize your plan with add-ons to get exactly what your business needs.

Behavioral Analytics

AI-driven engagement tracking: time on page, scroll depth, typing patterns, and engagement scoring.

$50per location/month (max 2)

API Access

Full REST API to integrate feedback data with your systems.

$25per month

Extra Responses

Need more responses? Add capacity to any plan.

$5per 25 responses/month

Additional Location

Manage up to 2 extra business locations.

$10per location/month (max 2)

Need a custom solution? We can build a package that fits your exact needs.

Contact Sales

Frequently asked questions

Ready to get started?

Join thousands of businesses growing their reviews with Feedback. Start your free trial today.

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