FEEDBACK
Comparison Guide

FEEDBACK vs SurveySparrow

Looking for a SurveySparrow alternative? See how FEEDBACK compares for small business feedback collection and reputation management.

Try FEEDBACK FreeView Pricing

No credit card required. 14-day free trial.

F

FEEDBACK

by AIUSA

  • Built specifically for small businesses
  • Google review integration included
  • Starts at $9/month
  • 5-minute setup, no training needed
  • Reputation protection built-in

$9/month

Starter plan, 50 responses/month

S

SurveySparrow

Conversational Survey Platform

  • Limited responses on lower plans
  • No Google review integration
  • Focuses on surveys, not reputation
  • Annual response limits can be restrictive
  • Higher tiers get expensive quickly

$19

Basic plan, 2,500 responses/year

Key Takeaways

1

Closer in Price, Different Focus

SurveySparrow is competitively priced but focuses on conversational surveys. FEEDBACK focuses on customer feedback and reputation management.

2

Response Limits Matter

SurveySparrow Basic limits you to 2,500 responses/year. FEEDBACK Starter gives you 50/month (600/year) at $9/month with flexible add-ons.

3

Reputation Protection

FEEDBACK routes happy customers to Google reviews. SurveySparrow has no review platform integration or reputation management.

4

Simple vs Conversational

SurveySparrow is known for chat-like surveys. FEEDBACK offers simple, focused feedback collection that customers complete quickly.

Feature-by-Feature Comparison

A detailed look at how FEEDBACK and SurveySparrow compare across key areas.

Feedback Collection

FeatureFEEDBACKSurveySparrow
Star Rating Collection
Open-ended Comments
Conversational UI
One-click Feedback Widget
Anonymous Feedback Mode
QR Code GenerationStarter+
Mobile-optimized Widget
Video Surveys
Business+
Survey TranslationComing SoonStarter+
Skip Logic

Review Management

FeatureFEEDBACKSurveySparrow
Google Review Routing
Positive Review Promotion
Negative Feedback Interception
Review Link Management
Reputation Protection
LinkTree-style PagePro+

Analytics & Insights

FeatureFEEDBACKSurveySparrow
Analytics DashboardStarter+
Real-time Feedback Alerts
Sentiment AnalysisPro+Business+
NPS Calculation
CSAT Scoring
Response TrendsStarter+
Custom Reports
Business+
Executive Dashboard
Professional+

When to Choose Each Platform

Choose FEEDBACK if you...

  • Run a small business or local service
  • Want to protect and grow your Google reviews
  • Need monthly response limits, not annual
  • Want simple feedback, not complex surveys
  • Need reputation management features
Start Free Trial

Choose SurveySparrow if you...

  • Want conversational, chat-like surveys
  • Need video survey capabilities
  • Want extensive third-party integrations
  • Are a student (50% discount available)
  • Need complex survey logic and branching
Visit SurveySparrow

Pricing Comparison

See the real cost difference between FEEDBACK and SurveySparrow.

FEEDBACK Starter

$9

/month

50 responses included

You Save

$120

/year vs SurveySparrow

SurveySparrow

$19

/month

Basic plan, 2,500 responses/year

Frequently Asked Questions

How do response limits compare?

SurveySparrow Basic gives you 2,500 responses per year. FEEDBACK Starter gives you 50 responses per month (600/year) with the ability to add more as needed. FEEDBACK is more flexible for consistent monthly usage.

Does SurveySparrow have Google review integration?

No, SurveySparrow focuses on surveys and does not offer Google review routing or reputation management. This is a key differentiator for FEEDBACK.

What is conversational UI in SurveySparrow?

SurveySparrow presents surveys one question at a time in a chat-like interface. FEEDBACK uses a more traditional but streamlined approach that many customers find faster to complete.

Ready to switch from SurveySparrow?

Join thousands of small businesses using FEEDBACK to collect customer insights and protect their online reputation.

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