Comparison Guide

FEEDBACK vs Mopinion

Looking for a Mopinion alternative? See how FEEDBACK compares for small business feedback collection and reputation management.

No credit card required. 14-day free trial.

F

FEEDBACK

by AIUSA

  • Built specifically for small businesses
  • Google review integration included
  • Starts at $9/month
  • 5-minute setup, no training needed
  • Reputation protection built-in

$9/month

Starter plan, 50 responses/month

M

Mopinion

Digital Feedback Platform

  • Starts at $229/month (25x more expensive)
  • Enterprise-focused, complex for small businesses
  • No Google review integration
  • Pageview-based pricing model
  • Requires significant onboarding

$229

Growth plan, billed monthly

Key Takeaways

1

Enterprise vs Small Business

Mopinion is built for large enterprises with complex feedback needs. FEEDBACK is purpose-built for small businesses who want simplicity and affordability.

2

Dramatic Price Difference

FEEDBACK starts at $9/month. Mopinion starts at $229/month. You could run FEEDBACK for over 2 years for the cost of 1 month of Mopinion.

3

Reputation Management

FEEDBACK includes Google review routing to protect your online reputation. Mopinion focuses on internal feedback analytics without review platform integration.

4

Quick Setup

FEEDBACK can be deployed in 5 minutes. Mopinion requires extensive onboarding and configuration for their complex platform.

Feature-by-Feature Comparison

A detailed look at how FEEDBACK and Mopinion compare across key areas.

Feedback Collection

FeatureFEEDBACKMopinion
Star Rating Collection
Open-ended Comments
Contact Information Capture
One-click Feedback Widget
Complex setup
Anonymous Feedback Mode
QR Code GenerationStarter+
Mobile-optimized Widget
Multi-language SupportComing Soon
Advanced Survey Logic
Exit Intent Surveys

Review Management

FeatureFEEDBACKMopinion
Google Review Routing
Positive Review Promotion
Negative Feedback Interception
Review Link Management
Reputation Protection
LinkTree-style PagePro+

Analytics & Insights

FeatureFEEDBACKMopinion
Analytics DashboardStarter+
Real-time Feedback Alerts
Sentiment AnalysisPro+
Text AnalyticsPro+
NPS Calculation
CSAT Scoring
Response TrendsStarter+
Custom Dashboards

When to Choose Each Platform

Choose FEEDBACK if you...

  • Run a small business or local service
  • Want to protect and grow your Google reviews
  • Need a simple, affordable solution
  • Want to save $2,640/year vs Mopinion
  • Need quick setup without IT involvement

Choose Mopinion if you...

  • Run an enterprise with complex feedback needs
  • Need advanced survey logic and branching
  • Want deep analytics and custom dashboards
  • Have dedicated resources for implementation
  • Need enterprise-grade integrations

Pricing Comparison

See the real cost difference between FEEDBACK and Mopinion.

FEEDBACK Starter

$9

/month

50 responses included

You Save

$2,640

/year vs Mopinion

Mopinion

$229

/month

Growth plan, billed monthly

Frequently Asked Questions

Why is Mopinion so expensive compared to FEEDBACK?

Mopinion is an enterprise-grade platform with advanced features like custom dashboards, complex survey logic, and deep integrations. These features come at a premium that most small businesses do not need.

Does FEEDBACK have the same analytics as Mopinion?

FEEDBACK offers essential analytics including ratings trends, sentiment analysis (Pro+), and response tracking. Mopinion offers more advanced analytics suited for enterprise needs. For most small businesses, FEEDBACK provides everything needed.

Can I migrate from Mopinion to FEEDBACK?

Yes! While automated import is not available, you can start fresh with FEEDBACK in minutes. Your historical Mopinion data remains accessible, and you will immediately start saving on monthly costs.

Ready to switch from Mopinion?

Join thousands of small businesses using FEEDBACK to collect customer insights and protect their online reputation.

No credit card required. Set up in under 5 minutes.