Looking for a Usersnap alternative? See how FEEDBACK compares for small business feedback collection and reputation management.
No credit card required. 14-day free trial.
by AIUSA
$9/month
Starter plan, 50 responses/month
Visual Feedback & Bug Tracking
$69
Startup plan, billed monthly
Usersnap is designed for product teams collecting bug reports and visual feedback. FEEDBACK is built for small businesses collecting customer satisfaction feedback and managing reviews.
FEEDBACK starts at $9/month. Usersnap starts at $69/month. That is a 7x price difference for features most small businesses will never use.
FEEDBACK routes happy customers to leave Google reviews, protecting your online reputation. Usersnap has no review platform integration.
FEEDBACK can be set up in 5 minutes with no technical knowledge. Usersnap requires developer involvement for proper integration.
A detailed look at how FEEDBACK and Usersnap compare across key areas.
| Feature | FEEDBACK | Usersnap |
|---|---|---|
| Star Rating Collection | ||
| Open-ended Comments | ||
| Screenshot Capture | ||
| Screen Recording | ||
| One-click Feedback Widget | ||
| Anonymous Feedback Mode | ||
| QR Code Generation | Starter+ | |
| Mobile-optimized Widget | ||
| Bug Reporting | ||
| Browser/Device Info Capture |
| Feature | FEEDBACK | Usersnap |
|---|---|---|
| Google Review Routing | ||
| Positive Review Promotion | ||
| Negative Feedback Interception | ||
| Review Link Management | ||
| Reputation Protection | ||
| LinkTree-style Page | Pro+ |
| Feature | FEEDBACK | Usersnap |
|---|---|---|
| Analytics Dashboard | Starter+ | |
| Real-time Feedback Alerts | ||
| Sentiment Analysis | Pro+ | |
| AI-powered Insights | Enterprise | |
| NPS Calculation | ||
| CSAT Scoring | ||
| Response Trends | Starter+ | |
| Project Summaries |
See the real cost difference between FEEDBACK and Usersnap.
FEEDBACK Starter
$9
/month
50 responses included
You Save
$720
/year vs Usersnap
Usersnap
$69
/month
Startup plan, billed monthly
No, they serve different purposes. Usersnap is designed for product teams collecting bug reports and visual feedback from users. FEEDBACK is designed for small businesses collecting customer satisfaction feedback and managing their online reputation.
Usersnap includes advanced features like screenshot annotation, screen recording, and deep integrations with development tools like Jira. These are powerful but unnecessary for most small businesses who just need simple feedback collection.
No, Usersnap does not offer Google review routing or reputation management features. This is a key differentiator for FEEDBACK, which is designed to help small businesses grow their online reviews.
Join thousands of small businesses using FEEDBACK to collect customer insights and protect their online reputation.
No credit card required. Set up in under 5 minutes.